New Client Information

Check In:
Please arrive 15 minutes before your first session to ensure your full service. By arriving early, you'll be able to complete the intake form without taking time away from your service.

​​Please remember that appointments are precisely timed. If you arrive late, we will try to accommodate you but we cannot guarantee your full service; your appointment may be shortened or rescheduled.  See Cancellation & Late Policy for more information.
New Client Forms:
Intake forms are available to download and complete prior to your first appointment. Insurance claim forms are available here; initial intake form is included in each insurance packet.

Clients under 18 are required to have a parent/guardian complete the "Consent for Treatment for a Minor" prior to any services being received. Parent must bring their child into the office for the first visit; please do not drop your child off.
Methods of Payment:
Oasis Massage accepts cash, credit cards (Visa/Mastercard), FSA/HSA cards (some limitations apply), personal checks, and Spa Finder & Spa Week gift cards. There is a $26 fee for all returned checks.

All payments are due upon receipt of services. All sales are final. Refunds are not available once a service has been provided.

Oasis Massage accepts some insurances. We do not guarantee coverage of services by any insurance plan or carrier. Please see Insurance Billing for more information.
Gratuities:
Gratuities are not included in the price of any services or packages. However, at the client's discretion, gratuities are welcomed. The industry average ranges from 15-20% of the service fee.
Outcalls:
​Outcalls are available at the massage therapist's discretion for select services during the off-season. Due to the increase in local traffic, outcall services are not available Memorial Day through Labor Day.
Refusal of Services:
Oasis Massage reserves the right to refuse service to any client who has acted in an inappropriate manner or who was not forthcoming about his/her medical condition that is a contraindication to receiving the scheduled service when the reservation was placed. Clients refused for medical reasons may be rescheduled after they have obtained a release from their healthcare provider.