1/1/2023 0 Comments
What's Planned for 2023?!
Our prices increased on January 1st. Pallas worked with mentors at SCORE and WeCan to finalize the pricing changes needed to get the business back on track after the pandemic. The new rates are:
Oasis Massage got chosen to participate in WeCan’s GROW Program and will be implementing their recommendations over the next few months. The goal is to clearly define processes and more effectively delegate responsibilities to the admin team, which will help the business to grow smoothly while allowing Pallas more time in the treatment room working with clients.
Our software now allows us to create online forms. Many of our intake forms are now available by email, including the annual health history form, and can be completed entirely online. Instead of showing up early to appointments for paperwork, we can email any required forms ahead of time.
We also upgraded our office computer to store client data on a separate, encrypted, and password-protected hard drive. Our admin team began scanning client files to this drive; paper copies get shredded once scanned. We hope to complete this process for all client files by the end of 2023.
Not Only Covid
We'd like to reset expectations for staff and clients about illnesses in general. It seems like we have collectively focused on Covid to the point of dismissing other illnesses like RSV, the flu, a common cold, or even poison ivy... "I'm on the tail end of a cold but don't worry, it's not Covid!" If you are sick or symptomatic, please reschedule. If you can spread it, stay home. This applies to clients and staff.
If a client shows up with symptoms, they will get sent home and charged 100% of their scheduled appointment per our cancellation policy. We will enforce this policy because we don't want to get sick and we definitely don't want to pass anything on to our other clients. If staff show up with symptoms, they will get sent home and their appointments rescheduled. Clients will not get charged if their appointment gets rescheduled due to a staff member's illness.
Last year, 9-11% of the clients we saw got referred to us by the Cape Wellness Collaborative. That means they are either a cancer patient, a cancer survivor, or a caregiver for someone with cancer. The last thing they need to worry about is catching something from their massage therapist!
We Are Hiring!
We are looking for a part-time massage therapist to round out our team! Check our website for information about employment opportunities at Oasis Massage.
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Pricing current as of Jan 1, 2022 ; subject to change without notice.