Policy Changes

Our Thought Process
The state of emergency for Massachusetts ends on June 15th and industry regulations will largely revert to pre-COVID policies. The primary exceptions to this include public transportation, inside of schools, and healthcare facilities. Massage technically falls into personal care services with hair and nail salons, not into healthcare. However, we focus on pain management with the intention of becoming a comprehensive wellness clinic. We see many clients that actively undergo chemotherapy treatments. To drop the mask policy entirely seems irresponsible. 

Another factor that we have to consider is the season. Tourists come to the Cape from many areas, some with lower vaccination rates. To prevent a spike related to increase in travel, we plan to keep masks in place through the summer. We will reassess our policies in the fall, once tourism slows for the year.

Our goal is to make everyone feel safe and comfortable. We have brainstormed and come up with a compromise that we will outline below. 

Our Policies
The following policies will remain in effect until September, at which time we will reassess whether or not these need to become permanent changes to how we operate.

• Masks: All clients must wear a mask inside our facility. Clients who wish to remove their mask during their massage must provide proof of vaccination. Many clients have volunteered that they have received a vaccine. We will take a photocopy of their vaccination card and store this in the client file. Staff will continue to wear a mask at all time while in the facility.
• Questionnaire: All clients with proof of vaccination on file will no longer be required to complete the prescreening questionnaire before every session. This also means she will call the day before to confirm; automated confirmation via email or text will still go out. Additionally, the questionnaire now asks clients who have had COVID19 the severity of their symptoms. Any clients hospitalized with COVID19 will be required to get clearance from their primary care prior to receiving massage services. 
• Locked Doors: The back door will remain locked. Clients may still enter through the back door; simply call and we will let you in. The front door will reopen while we have someone scheduled at the front desk. However we will require anyone who wishes to enter to wear a mask while in our facility. We will provide a paper mask for those that do not have one.
• Scheduling Out: Many clients have reserved appointments through the end of the calendar year. While we love clients that plan ahead, however please keep in mind that staff may have things come up that require us to shift appointments around. (For example, Pallas's sister is having a baby this fall. Pallas will fly out to California to help her sister after the baby's birth. We don't know exactly when so it has not gotten blocked on her schedule yet.)

​We're Still Hiring!
We are actively seeking a full time licensed massage therapist and have ads posted on several different job sites as well as on our website. If you know someone looking for year round employment, please send them our way. As soon as we find a good candidate, we will happily introduce you to our new team member.