New Client Information

Check In:
Please arrive 15 minutes before your first session to ensure your full service. By arriving early, you'll be able to complete the intake form without taking time away from your service. You can also download forms using the button below; please bring completed forms with you to your appointment.

​​Please remember that appointments are precisely timed. If you arrive late, we will try to accommodate you but we cannot guarantee your full service; your appointment may be shortened or rescheduled.  See Cancellation & Late Policy for more information.
Outcalls:
​Outcalls are available to existing clients at the massage therapist's discretion for select services. Due to increase in local traffic during the summer, travel fees are scaled based on both distance & season. Use the link below to see a breakdown of fees.
Methods of Payment Accepted:
  • Cash
  • Credit cards (Visa/Mastercard)
  • FSA/HSA cards*
  • Personal checks made out to "Oasis Massage"($26 fee for all returned checks)
  • Spa Finder & Spa Week gift cards
  • Cape Wellness Collaborative cards*

All payments are due upon receipt of services. ​See our Refund Policy here.

Oasis Massage accepts some insurances. We do not guarantee coverage of services by any insurance plan or carrier. Please see Insurance Billing for more information.

*These payment methods do not allow gratuities or OMTeam memberships (autopay).
Gratuities:
Gratuities are not included in the price of any services or packages. However, at the client's discretion, gratuities are welcomed. The industry average ranges from 15-20% of the service fee.

All gratuities go directly to intended recipient. To ensure our staff's privacy, please make checks out to "Oasis Massage" and not the individual therapists. 

Many of our staff accept gratuities via Venmo, for those clients that do not wish to handle cash at this time.
Refusal of Services:
Oasis Massage reserves the right to refuse service to any client who has acted in an inappropriate manner or who was not forthcoming about his/her medical condition that is a contraindication to receiving the scheduled service when the reservation was placed. Clients refused for medical reasons may be rescheduled after they have obtained a release from their healthcare provider.