Oasis Massage
  • Home
    • Who We Are
    • Why Choose Us?
    • Hours & Reservations
    • New Client Info
    • Massage FAQs
    • Company Policies
  • Services
    • for Relaxation
    • for Pain Management
    • for Athletes
    • Add-ons
  • Pricing
    • Client Loyalty Programs
    • Gift Certificates
  • Products
  • Additional Resources
    • Forms
    • Contact Us
    • Blog
    • Practitioner Directory
  • Join Our Team!
  • Home
    • Who We Are
    • Why Choose Us?
    • Hours & Reservations
    • New Client Info
    • Massage FAQs
    • Company Policies
  • Services
    • for Relaxation
    • for Pain Management
    • for Athletes
    • Add-ons
  • Pricing
    • Client Loyalty Programs
    • Gift Certificates
  • Products
  • Additional Resources
    • Forms
    • Contact Us
    • Blog
    • Practitioner Directory
  • Join Our Team!
Search by typing & pressing enter

YOUR CART

Company Policies

Cancellation Policy:
All appointments are carefully timed. To avoid paying for missed appointments, a cancellation notice of 24 hours is required for all clients. 
Exceptions may be made to this policy for emergency situations; please speak with Office Manager to discuss your situation. Please note that work conflicts are not considered emergencies.​

Late arrivals
Clients will receive the time remaining on their scheduled service and will be charged for the 100% of their scheduled appointment, regardless of actual length of service received. Clients that opt to reschedule instead of receiving a shortened service will be charged 50% of their scheduled appointment fee.
​
Missed Appointment Fee
Clients will be charged 100% of their scheduled appointment fee if they show up sick or
are "No-Call, No-Show." 

Late Cancellation Fee
Clients will be charged 50% of their scheduled appointment fee if they cancel or reschedule with less than 24 hours notice.
Refund Policy:
  • All refunds will be issued by check to original purchaser; no exceptions. 
  • No refunds will be issued once a service has been provided.
  • Refunds of a series (or membership, if terminated early) will be pro-rated to the full service rate before a refund is issued for remaining balance.
  • Retail items may be returned unused within 30 days for a full refund; receipt required.
  • Refunds of cancellation fees or missed appointment fees require manager approval.
Outstanding Balance Policy:
All fees and/or unpaid services must be paid in full prior to scheduling future services. 

For balances related to insurance billing, a payment plan may be implemented while continuing to complete the massage prescription. Payment plans will be set up on a case-by-case basis with client's budget in mind.
Payment is due upon receipt of services. See Company Policies for information on refunds or fees.
Pricing current as of Jan 1, 2022 ; subject to change without notice. 

We are located at:

292B Route 28
West Dennis, MA, 02670

Contact Us:
​

508-280-4242