Closed on Sunday & Monday
As of November 1st, we will be closed on Sunday and Monday for the winter. We will re-visit this schedule change towards the spring. By adding availability on Saturdays, we will still provide the same number of massages each week.
In 2015, Pallas wrote a blog on dual relationships in massage. She discusses a few different areas to be aware of to ensure personal and professional boundaries get respected from all parties. One thing that she didn't take into account is how much access being friends on social media gives us into our client's lives.
Due to our screening process, this becomes an issue when a client cancels last minute due to feeling sick, then posts photos of themselves enjoying a social gathering. We don't mean to be invasive. Sometimes a client's activity pops up on our newsfeed while we scroll through. However infrequent, these instances show us how much respect some clients have for us and our time. Thankfully, this has only come up a few times since we reopened in June 2020.
To maintain an ethical business relationship with our clients, we will no longer accept friend requests from clients and existing clients will be removed from individual staff's social media friend lists. This will better protect both client's privacy and ours.
Client are encouraged to follow our business page on social media for updates on last minute availability, continuing education, new products, current promotions, and other news.
We Are Hiring!
Unfortunately for us, Mary received a job opportunity she couldn't refuse. We now have a front desk/administrative position, as well as a massage therapist position, available.
As we begin the hiring process again, we would like to extend our appreciation to our loyal clients for their patience while we look for the right person for our team. It took us over sixty interviews to find Mary; our next hire will be just as carefully considered. We hope to have a new team member in place by January.
Check our website for information about employment opportunities at Oasis Massage.
Cold & Flu SeasonIt's that time of year again. According to Harvard.Health.Edu, the average cold lasts 3-7 days and the average flu lasts 5-7 days. Mild cases of Covid19 can last 14 days. All three viruses are contagious, with varying degrees of severity, and symptoms overlap. We don't want to spread or catch any of them.
If you develop symptoms, please let us know so we can reschedule your appointment; we waive any cancellation fees if you reschedule due to not feeling well. However, if you show up sick or with symptoms, you will be charged for 100% of your scheduled appointment fee - without receiving a massage.
Our policy of refusing to work on symptomatic clients pre-dates the coronavirus. This policy also applies to contagious skin conditions such as poison ivy, shingles, MRSA, and athlete's foot. Basically, if you have something contagious that we can catch or spread to someone else, please reschedule.
If any of our staff develops symptoms, they will have their appointments rescheduled. We will try to switch clients to a different massage therapist the same day, whenever possible. If staff symptoms are present after the 7th day, they will need a doctor's note or a negative Covid19 test to return to work.
If you get an annual flu vaccine, the muscle will be sore at the injection site and you may develop symptoms. For your own comfort, we recommend scheduling your massage at least 24-48 hours after receiving the flu vaccine.
Seaside Festival & Yarmouth Traffic
We expect traffic along Route 28 in Yarmouth to be backed up during Columbus Day weekend (Friday October 8th -Sunday October 10th), especially during Saturday's road race beginning at 9am. Any clients scheduled during those times, please give yourself enough time to get through festival traffic or plan an alternate route.
Appointment Availability & Cancellation List
With seasonal residents heading back to their winter homes, our appointment calendar has a little more flexibility. We are currently booking 2-3 weeks ahead on weekdays; Saturdays are currently booked 8 weeks ahead.
We will continue to maintain a cancellation list to fill any last minute openings. We also post last minute openings on Facebook after offering them to our cancellation list. Please call the office to book a last minute appointment or to be added to our cancellation list.
As a reminder, online booking closes 48 hours in advance for all appointments.
Recently, several new clients have balked at the amount of paperwork we require for intake. One has even refused to complete it entirely; this client did not receive a massage. This blog is a breakdown of our current intake requirements and a few examples of why we need to know certain medical items....
Currently, our new client intake paperwork consists of four forms:
Covid Liability Waiver
The following are some examples of why we ask so many questions:
Medication: If you're on a blood thinner, the pressure and speed of the massage should be modified. You will bruise easier and should not receive deep tissue work, cupping or hot stone massage. If you're on a blood thinner due to high blood pressure, a more vigorous massage will increase circulation which puts more strain on your heart.
Easily confused/Memory Loss: If you will forget who I am and why I'm touching you, someone else needs to be in the room that you know to help you not panic. (This has actually happened with a client however it is more common among clients that are nursing homes residents.)
Prostethics: If one of your body parts is detachable, we need to know beforehand so we don't accidentally detach it. This actually happened with a client and she was NOT happy.
We have exciting news to share with you... Sara will begin offering foot reflexology as of October 1st! This will be available as a stand-alone 30-min appointment or as a combination 60-min appointment; choose either a Reflexology/Reiki combo or a Reflexology/Massage combo. Check out Sara’s full bio here. Please note: Sara does not offer deep tissue massage or use firm pressure.
In order to make it easier for clients, we matched the pricing for reiki and reflexology to match the pricing for massage; those pricing options are interchangeable in our software. What does that mean? We can now apply pre-paid massages to both reiki and reflexology appointments of the same duration. For example, if you have a series of 30-min massages on your account, you can use one of those massages to pay for your 30-min Reflexology appointment.
We're Still Hiring!
We have a few potential leads on a new massage therapist for our team but nothing definite yet. We also need a part-time evening receptionist to replace Alaina; she will be graduating high school next spring and shipping out to the Marines on June 20th. If you know someone you think would benefit from joining our team, please send them our way! Click here for more information, including shifts available.
No Changes to Mask Policy
We continue to require a mask for everyone entering our facility. Clients and staff that provide proof of vaccination have the option to remove their mask in the massage room only.
We are following the news as best we can and will relax our policies when we feel our medically vulnerable clients will not be at risk. The CDC still recommends that people wear masks indoors. Other states have reintroduced a mask mandate; however Massachusetts has yet to follow suit. If you have questions about our mask policy, please feel free to email or call for clarification.
Building for Sale
Several clients have reached out to us regarding the recent listing of our office building. Yes, the building is being sold. No, we do not anticipate this to impact our business dramatically. When the building sells, it simply means we will send our rent check to a different landlord.
Clarification on Mask Policy
All clients and staff are required to wear a mask in the hallways and at front desk, regardless of vaccination status. This is where we have a higher likelihood of exposure between clients. Not all of our clients have received the vaccine. Our goal is to keep everyone safe and comfortable, regardless of vaccination status.
Clients and staff that have proof of vaccination on file have the option to remove the mask in the massage rooms. The rooms are private with one client and one massage therapist at a time.
This policy applies to both clients and staff. Clients and staff voluntarily choose whether or not to share their vaccination status. So far, all of our staff have authorized Oasis Massage to share this information with our clients. Ashley and Pallas have also voluntarily kept their masks on while providing massage services. As we bring on more staff, they will each make their own choice regarding sharing their vaccination status as well as whether they wear a mask during massages (if vaccinated).
Welcome Back, Sara!
We have great news! Sara will begin accepting appointments again as of Aug 16th! For clients that have not yet met Sara, she specializes in energy work. She is currently completing her Reiki Master certification. Sara also offers Swedish massage with a focus on the PNS (peripheral nervous system). This means she uses light touch to deactivate the fight or flight response. Check out Sara’s full bio here. Please note: Sara does not offer deep tissue massage or use firm pressure.
We still have hours available for another massage therapist. Click here for more information, including shifts available.
Pricing current as of Jan 1, 2021 ; subject to change without notice.